100% Patient Satisfaction gained at Linley Clinic in 2010
Happy patients, who enjoy their stay with us, are a priority at Linley Clinic. Patient Satisfaction Surveys are distributed to all patients, for a 6 week period mid year, at Linley Clinic.
Survey questions include:
- Pre Admission Phone Call - adequate information relayed, helpful, allayed fears?
- Staff - Reception, Nursing and Theatre Staff competence, helpfulness and caring specialised attention.
- Refreshments - quality and presentation.
- Waiting and length of stay times as expected?
- Would you recommend this Hospital?
The Staff at Linley Clinic are proud that this annual survey returns 100% satisfaction every year.
We pride ourselves on providing for the individuals needs and requirements - both surgical and personal. Our attention to detail and specialised care is our trademark and we believe our point of difference to other private Hospitals. The latest modern equipment, highly qualified and notable Surgeons and a stable, long term and skilled team of Nursing staff, with many years of experience, make our patients stay a comfortable and safe one.
The annual Surgeon Satisfaction Survey also returns a very successful result. Many of our Surgeons choose to operate only at Linley Clinic as their sole operating venue, due to the individual attention that they and their patients receive, and the experienced staff able to care for the patient carefully and compassionately. Those individuals requiring a more specialised, individual and discreet touch are operated on at Linley Clinic. The latest equipment is also available for Surgeon's use during your surgical procedure, and the Hospital has full ISO9001 Certification, assessed annually, to ensure excellence in care and facilities.
If you would like to view our Hospital in person, your are welcome to call the Director of Nursing who will personally take you on a tour of our beautiful facility.
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